Velkom is an AI property manager that autonomously handles guest communication, check-ins, and issue resolution for short-term rental hosts. No dashboard babysitting. No missed messages.
Try the AI Demo →"Where's the lockbox?" at midnight. "Is there parking?" for the tenth time today. "The Wi-Fi isn't working" during your kid's soccer game. Short-term rentals promised freedom. Instead, you got a 24/7 customer service job you never applied for.
Responds to every inquiry instantly, in the guest's language. Knows your property details, house rules, and local recommendations without being told twice.
Sends arrival instructions, door codes, and parking details at exactly the right time. Handles early check-in requests and late arrivals without waking you up.
When something breaks, Velkom troubleshoots with the guest first, then escalates to you only when human intervention is genuinely needed. Most issues never reach your phone.
Crafts thoughtful, personalized review responses. Follows up with guests post-checkout to encourage 5-star reviews. Turns satisfied guests into repeat bookers.
Link your Airbnb, VRBO, or Booking.com accounts. Velkom learns your property details, house rules, and communication style.
Every guest message gets an instant, accurate, human-sounding response. Check-in instructions go out automatically. Issues get resolved before you hear about them.
Get a daily summary of what happened. Step in only when you want to. Your guests get better service than you could provide alone.
Velkom exists because great guest experiences and personal freedom aren't mutually exclusive. Your properties work for you. Not the other way around.